Contact Us


Please visit us at

US Headquarters

Hours: Monday-Friday, 9:00am to 6:00pm CST
Telephone: (210) 370-8000

US Sales

Hours: Monday-Friday, 8:00am to 7:00pm CST
Telephone: 800-368-5441 (US)
Fax: 210-370-8002 24-hrs day

Postal Mail

NewTek, Inc.
Attn: Customer Service
5131 Beckwith Blvd.
San Antonio, TX 78249

US Customer/Technical Support

Monday-Friday, 8:30am to 7:00pm CST
Saturday and Sunday, 10:00am to 2:00pm CST

Inside the US: 800-862-7837
Outside the US: +1-210-370-8452
Fax: 210-370-8001

Support Request Form


LightWave General Support

LightWave Website Support Page:
LightWave Support Email:

Asia Pacific Region
Please contact your reseller for local support and service.

NewTek USA

Europe*, Turkey, and South Africa
(*does not include British Isles and Nordic Countries)

Provided by 3D Storm

Monday-Friday, 9:30 to 17:30 CET (GMT +1)

Telephone: +33 (0) 557-262-262
Fax: +33 (0) 557-262-261

British Isles and Nordic Countries

Provided by DigiBox

Monday-Friday, 10:00 to 17:30 GMT

Telephone: +44 (0) 1582 469555


Provided by NMP Solutions

Sunday-Thursday, 9:30 to 17:00 IST (UTC+2)

Telephone: +972-3-648 2345
Fax: +972-3-736 4111

Middle East

Provided by MediaCast

Sunday-Thursday, 9:00 to 18:00 GST (UTC+4)

Telephone: +971 4 3232933