Contact Us

LightWave

Please visit us at http://www.lightwave3d.com

US Headquarters

Hours: Monday-Friday, 9:00am to 6:00pm CST
Telephone: (210) 370-8000

US Sales

Hours: Monday-Friday, 8:00am to 7:00pm CST
Telephone: 800-368-5441 (US)
Fax: 210-370-8002 24-hrs day
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Postal Mail

NewTek, Inc.
Attn: Customer Service
5131 Beckwith Blvd.
San Antonio, TX 78249

Customer Support

United States

Customer Support: Support Request Form

NewTek Customer Support will be closing at 5:30 pm (CST) on
Friday, August 29, 2014.  We will reusme normal business hours
on Saturday, August 30, 2014.


NewTek Customer Support will be closed Monday, September 1, 2014
in recognition of Labor Day.  We will resume normal hours on
Tuesday, September 2, 2014.

Video Product Support:

Monday-Friday, 8:30am to 7:00pm CST 
  Saturday and Sunday, 10:00am to 2:00pm CST

Video Product Support Telephone: (US) 800-862-7837
  (Outside US) +1-210-370-8452  Fax: 210-370-8001
Video Product Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

LightWave General Support:
            https://www.lightwave3d.com/support/
LightWave Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
LightWave Online Sales Support: This email address is being protected from spambots. You need JavaScript enabled to view it.
  Monday-Friday, 8:00am to 8:00pm CST
  Saturday, 9:00am to 4:00pm CST;  Sunday, 10:00am to 3:00pm CST
  +1-866-522-6855; (Outside US) +1-312-922-8693

Asia Pacific Region

Please contact your reseller for local support and service.
NewTek USA Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Europe (excl. British Isles and Nordic
Countries), Africa, Turkey and CIS

Provided by 3D Storm
  Hours: Monday-Friday, 9:30 to 17:30 CET (GMT +1)
  Telephone: +33 (0) 557-262-262  Fax: +33 (0) 557-262-261
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

British Isles and Nordic Countries

Provided by Digi-Box
  Hours: Monday-Friday, 10:00 to 17:30 GMT
  Telephone: +44 (0) 1582 466100
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
            This email address is being protected from spambots. You need JavaScript enabled to view it.

Israel

Provided by NMP Solutions
  Hours: Sunday-Thursday, 9:30 to 17:00 IST (UTC+2)
  Telephone: +972-3-648 2345 Fax: +972-3-736 4111
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Middle East

Provided by MediaCast
  Hours: Sunday-Thursday, 9:00 to 18:00 GST (UTC+4)
  Telephone: +971 4 3232933
  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.